Free Shipping & Delivery



Swift as Iris

Iris, messenger of the gods and goddess of the rainbow, could cross the sky between Olympus and Earth in the blink of an eye, a blur of speed and light. In her spirit, every order that leaves us is sent on its way quickly, carefully, and with a little bit of that same divine urgency.


Need to Change Your Order?

Even goddesses change their minds. If you need to update your name spelling, font, size, or shipping address, just let us know within 12 hours of placing your order — completely free, no matter where in the world you're shipping to. After that window, your piece will already be on its way to being made, so we won't be able to guarantee changes.

📧 Reach us at our email address within 12 hours and we'll take care of the rest.


Delivery Times

Custom, Made-to-Order Items Each piece is made especially for you by hand. Depending on which workshop crafts your piece, production ranges from 1-3 days for our fastest items and from 5-14 days for others, the exact timeline is always listed on the product page itself, so do check there before you order. Once made, it's sent free, worldwide, with tracking, taking a further 4-7 days to arrive. During busy seasons — especially Christmas and Valentine's Day, please order well in advance to make sure your piece arrives in time.

Need It Faster? Express shipping is available let us know! For $30, cutting delivery down to 3-5 working days once your piece is made. Please note express shipping speeds up delivery only, it doesn't shorten production time, so the making of your piece still follows the timeline above.

Ready-Made Items Items that aren't personalized ship straight away, arriving in 4-7 days with free worldwide tracking.


Tracking

Once your order ships, you'll receive a tracking number by email so you can follow your piece every step of the way — from our hands to yours.


Have a question about your order? Reach out any time at our email address — we're always happy to help.